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If the floppy disk controller is not detected correctly, there may be a problem with the floppy disk controller. Redetecting the floppy disk controller should resolve any addressing problems with the controller by detecting the correct address range. When the Add New Hardware Wizard is finished, restart the computer and try to access the floppy disk drive again. In Control Panel, double-click Add New Hardware.Ĭlick Next, and then click Yes to allow Windows to detect the hardware in your computer. If you still cannot access the floppy disk drive after following steps 1-7, follow these steps:Ĭlick the floppy disk controller, and then click Remove to remove the controller. There are drivers loading in the CONFIG.SYS or AUTOEXEC.BAT file that may be causing conflicts in Windows and need to be disabled. There are drivers loading in the Config.sys or AUTOEXEC.BAT file that may be necessary for protected-mode access. The floppy disk drive controller may not be supported in protected mode.

If you can access the floppy disk drive successfully after following the above steps, the following conditions may be true: This disables the Windows protected-mode driver for the floppy disk drive controller. In Windows 98, click the Disable In This Hardware Profile check box to select it. In Windows 95, click the Original Configuration (Current) check box to clear it. Use the right mouse button to click My Computer, then click Properties on the menu that appears.Ĭlick the floppy disk controller for the drive you are having problems with, then click Properties. If you can access the floppy disk drive, follow these steps: To start Windows 98 in Safe mode, restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then choose Safe Mode from the Startup menu. To start Windows 95 in Safe mode, restart your computer, press the F8 key when you see the "Starting Windows 95" message, and then choose Safe Mode from the Startup menu.

Start Windows in Safe mode and try to access the floppy disk drive.